mjudi | Responsible Gaming – Play Smart and Stay in Control

Our Control Tools

6 mjudi Responsible Gaming Tools

All these tools are available free of charge to every registered user. You set the limits and controls — we enforce them.

Deposit Limit

Set your own daily, weekly, or monthly deposit limit. Once the limit is reached, the mjudi system will automatically block any additional deposits until the limit period resets. Ideal for anyone looking to keep their spending in MYR under control.

Loss Limit

Set a maximum MYR loss amount you are comfortable with over a given period. Once your loss limit is reached, the mjudi platform will automatically end your gaming session to protect your account balance.

Account Pause (Cool-off)

Need a short break? Activate an account pause for anywhere between 24 hours and 6 months. During this period, you will not be able to access any games or make deposits — giving you the space to step back and reassess.

Self-Exclusion

The strongest option for users who want to stop entirely. Self-exclusion can be set for 6 months, 1 year, 3 years, or permanently. Your account cannot be reopened until the chosen period has ended.

Play Time Check

Enable play time reminders to notify you every 30, 60, or 120 minutes that you are in an active gaming session. This feature helps you stay aware of how long you have been on the mjudi platform.

Personal Activity Report

View a summary of your gaming activity, including total deposits, winnings, losses, and time played over a selected period. This information helps you make an honest assessment of your gaming habits.

How to Use

How to Activate Responsible Gaming Tools

1

Log In to Your mjudi Account

Log in to your account using your username and password at mjudi.net. Make sure you are on the correct website before signing in.

2

Go to Account Settings

Click your profile icon at the top right of the page, then select "Account Settings" from the menu that appears.

3

Select the "Responsible Gaming" Tab

Inside your account settings, you will find a dedicated tab for all available responsible gaming tools.

4

Choose a Tool & Set Your Limit

Select the tool you want, enter the appropriate limit or duration, and click "Save". Limits take effect immediately or after the designated cooldown period.

Deposit and loss limits you lower take effect immediately. Requests to raise a limit, however, require a 7-day waiting period before taking effect — this is for your own protection.

Tools List

All Available Tools

1

Daily / Weekly / Monthly Deposit Limits

Control how much MYR you can deposit within a given period. Minimum RM10, no maximum limit.

2

Loss Limit Settings

When your net losses within a set period reach the limit you defined, the platform automatically ends your session.

3

Temporary Account Pause

Pause for 24 hours up to 6 months. All account functions are suspended in the meantime, and your funds remain safe.

4

Long-Term Self-Exclusion

Block access to the platform for 6 months, 1 year, 3 years, or permanently — your choice.

5

Play Time Reminders & Reports

Receive periodic notifications about your session duration and access full activity reports from your account dashboard.

Warning Signs

Recognising the Signs of Problem Gambling

Problem gambling can affect anyone, regardless of background. Recognising the early warning signs is an important first step. Ask yourself these questions honestly:

Do you play longer or spend more MYR than you originally planned?
Do you chase your losses by placing more bets?
Has gambling affected your relationships with family or friends?
Have you lied to loved ones about your gambling habits?
Have you borrowed money or sold belongings to keep playing?
Do you feel restless, irritable, or distressed when you're not playing?
Have you been neglecting work, studies, or other responsibilities because of gambling?
Have you ever tried to stop gambling but couldn't?

If you answered "yes" to two or more of the questions above, we encourage you to contact the mjudi support team or seek professional help as soon as possible.

Healthy Play Guide

Mjudi Responsible Gaming Principles

Healthy online gaming starts with the right mindset. mjudi encourages every user in Malaysia to adopt the following principles every time they play:

Play for Entertainment, Not Income

Treat slots, Live Casino, poker, or betting on EPL and Malaysia Super League football as a form of entertainment — just like going to the cinema or dining out. Never rely on gambling winnings as a source of income or to resolve financial difficulties.

Set a Budget Before You Play

Before starting any gaming session, decide upfront the maximum MYR amount you are prepared to lose without affecting your day-to-day finances. This budget should come from disposable income, not money set aside for essentials like rent, bills, or food.

Don't Chase Losses

One of the biggest traps in gambling is the "just one more round to break even" mindset. If you have hit your loss limit, end the session and take a break. Chasing losses almost always leads to losing even more.

Take Regular Breaks

Don't play for hours on end without a break. Take at least 10–15 minutes off every hour — get some water, stretch, and check in with yourself on whether you are still playing for fun or starting to play on emotion.

Don't Play When You're Stressed or Bored

Avoid playing when you are in an unstable emotional state — whether you are angry, sad, stressed, or simply bored. Decisions made under emotional strain often lead to irrational bets and unnecessary losses.

Check Yourself

Self-Assessment Questionnaire

Take 2 minutes to honestly assess your gaming habits. This isn't an official test — it's a starting point for self-awareness.

1. How often do you exceed the gaming budget you set for yourself?

Never

Sometimes (1–2 times a month)

Frequently (more than 3 times a month)

Almost every time I play

2. How do you feel after losing a game?

I know the risks and I'm fine with it

A little disappointed, but I can accept it

Very frustrated and keep trying to break even

Upset, distressed, and unable to let it go

3. Has gambling ever caused serious financial problems for you?

Never

Once or twice, but it's been resolved

Yes, more than once

Yes, I am dealing with it right now

4. Do you hide your gambling habits from the people closest to you?

No, my family knows and understands

Doesn't ask questions, but doesn't lie either

I avoid the topic

Yes, I deliberately hid it

Important Note: If most of your answers lean toward the third or fourth options, we strongly encourage you to reach out to the mjudi support team or activate the self-exclusion tool via your account settings. There is no shame in asking for help.

Platform Responsibilities

Mjudi's Commitment to Responsible Gaming

Mjudi is more than just a gaming platform — we are a partner who genuinely cares about the well-being of our users. Our commitment to responsible gaming is not just a tagline; it is embedded in every aspect of how we operate.

Strict Age Verification

Mjudi enforces a thorough age verification process at registration. Only individuals aged 18 and above are permitted to register and play. Any account found to have been registered by a minor will be closed immediately and funds returned in accordance with the established procedures.

Dedicated Staff Training

All mjudi customer support staff receive dedicated training on recognising signs of problem gambling and handling sensitive situations with empathy and professionalism.

No Predatory Marketing

Mjudi does not send promotions or bonus offers designed to entice users who have activated a pause or self-exclusion. We also do not send marketing communications to users who have opted out of our promotional mailing list.

Proactive Monitoring

Our system continuously monitors gameplay patterns for signs of concern. When such patterns are detected, our team will proactively reach out to the user to offer relevant information and support.

Get Help

Help & Support Resources

If you or someone you care about needs help with problem gambling, don't hesitate to reach out through the following support channels:

Mjudi 24/7 Support

Reach our support team via live chat or email at support@mjudi.net at any time.

Instant Tool Activation

Log in to your account and instantly activate self-exclusion or an account pause through your profile settings.

Help for Family Members

Family members concerned about a loved one's gaming habits are welcome to contact us for guidance and further information.

Professional Counselling

Mjudi encourages users who need deeper support to seek counselling from qualified mental health professionals in Malaysia.

Mjudi Responsible Gaming – Play Safe, Stay in Control